Re: End of faxing

End fax?
Not at all.
In several customers, their faxes are to "departments" of other companies, not individuals. These tend to be smaller companies, not ERP running companies. If the customer wants fax they get fax. If they want email, they get email. For copies of orders, statement reprints, advertising, etc they are 80% fax & 20% email.
This is especially true in construction related industries.
jim franz

----- Original Message ----- From: <rob@xxxxxxxxx>
To: <midrange-l@xxxxxxxxxxxx>
Sent: Thursday, November 01, 2007 9:44 AM
Subject: End of faxing

VP of IS here has told me that we are going to stop sending automated
outbound faxes. Previously we had customers and vendors that we were
sending automated information from our ERP system via fax. Claims that
discussions were held with many of them and they agreed. Feeling is that
email and EDI should be sufficient replacements.
Previous feeling was that some people didn't like email because when
someone was on vacation how do you handle that? A paper fax in the middle
of the office would be more attention getting. Guess it's now a
management decision on the part of the trading partner to make sure that
communications are handled in a timely manner.
Some fax machines will be retained for manual sending of some faxes. Much
inbound fax is received directly into email via Lotus Domino Fax for
iSeries and DID lines.

I think what inspired this decision was:
1 - Finally upgrading our ERP vendor's software. Want to minimize
modifications.
2 - Switching our financials from someone other than our ERP, to the
financials provided by our ERP vendor. Again, desire to minimize
modifications.
3 - Even though autogenerated faxes are much clearer than manually sent
ones they still aren't as clear as email, nor as easy to process as EDI or
email attachments.

Anyone else shutting down fax?

Rob Berendt
--
Group Dekko Services, LLC
Dept 01.073
PO Box 2000
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com

--
This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list
To post a message email: MIDRANGE-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/midrange-l
or email: MIDRANGE-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/midrange-l.