Re: iSeries Access for Windows problem

Wayne I haven't tried that but this user hasn't got as far as the green
screen session and regardless he's set to pick up a QPADEV*, but thanks for
the input.

Tommy that's exactly how we're getting round it, it definately seems to be
some kind of iSeries Access problem rather than just 5250 emulation.

Going to go for the re-install one day next week when I can find enough time
for it - multiple reboots on a slow laptop, I don't need it lol

Happy weekend all, mine starts about now as I'm in the UK

Angus


On 22/06/07, Wayne McAlpine <wayne.mcalpine@xxxxxxxxxxxxxxxxx> wrote:

Before doing a reinstall on the PC, I'd delete the device description
and let it be re-created by the system.

Michael Ryan wrote:
> I would think so. I don't know where that stuff is stored, but since
> it's Windows, I'm sure there's registry stuff going on. I'd try an
> uninstall and a reinstall - hopefully that will clean everything up.
>
> On 6/22/07, Angus MacQueen <amacqueen@xxxxxxxxx> wrote:
>> Michael, thanks for your reply, the user can sign on successfully from
>> other
>> PC's.
>>
>> Guess it's down to scratching his iSeries Access install and starting
>> over.
>> Another thought tho' if I do that is - do I need to clean the registry
as
>> well?
>>
>> Angus
>>
>> On 22/06/07, Michael Ryan <michaelrtr@xxxxxxxxx> wrote:
>> >
>> > Is it the same user regardless of PC? Have you had the user try from
a
>> > known working PC? If the user can access the system from a different
>> > PC, reinstall. If they can't, it's a user profile (I'll bet) issue.
>> >
>> > On 6/22/07, Angus MacQueen <amacqueen@xxxxxxxxx> wrote:
>> > > We have one user who consistently cannot connect to one of our
>> boxes, no
>> > > other user has the same problem.
>> > >
>> > > Server is at V5R3 and the client was at V5R2 but as of today is at
>> V5R3
>> > with
>> > > the latest service pack and we're still getting the same error.
>> > >
>> > > The error code is CWBLM0031 followed by RC1=2 and RC2=21, I've
>> searched
>> > > Google and the archives for a solution but to no avail. All the
>> > suggestions
>> > > such as LICPGM's not being there, differences in CCSID's etc.
>> provide no
>> > > resolution.
>> > >
>> > > The one possible solution suggests a conflict between an earlier
>> version
>> > of
>> > > Client Access and iSeries Access. There is no evidence on the
>> user's PC
>> > of
>> > > any residue of an earlier version so that may not be it, but who
>> knows
>> > for
>> > > sure (we are talking Windows here).
>> > >
>> > > Before I get him to go through the pain of trashing the PC install
of
>> > > iSeries Access and re-installing does anyone here have any wisdom
on
>> > this
>> > > one.
>> > >
>> > > Many thanks
>> > >
>> > > Angus
>> > > --
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