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But aren't employees covered by the unlimited external user license
if the only thing their accessing is via the Web server? Web
applications?

Again, I am not IBM, but.... No.

Take an example of a bank: The "external user" license is targeted at
the bank's customers using the online banking application to check their
own bank accounts. The employee performing their day-to-day internal
user processes (cashier, marketing user, exec, etc.) is an internal
user, not an external user and they need a full user-entitlement
license. The fact that they're using a web-application to access the
iSeries doesn't matter.

-Walden


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