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From: Larry Bolhuis
2) External users. Such as customers, partners etc. These users are
activated by purchasing a $4K 'External User Entitlement'. These are
anyone who authenticates to a web application such as a bank customer
checking an account, a customer placing an order.
External users do NOT count against entitled users. 'External User
Entitlement' is required if you have ANY External users.
I still think nobody has a clue how the real world works. The biggest gain
that a company gets from a web interface is to allow occasional use by
customers or affiliates to do simple things that they used to do via a phone
call to customer service. This is the occasional order or status lookup or
whatever.
The external user entitlement means a $4000 flat fee regardless of how many
people I allow on my machine. That's a hunka hunka burnin' cash for a small
business user who needs to allow a couple of external people access, and yet
on the other end of the spectrum, it's a piddling amount for people web
enabling their entire system.
Once again, the pricing model seems to unfairly burden the little guy.
Joe
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