RE: PRTFs stuck in status PRT

I'm on 5.2 and have that same problem once in while. I just end the outq and
restart it and the spool file goes away. Not sure how to fix it

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Steve McKay
Sent: Friday, February 23, 2007 9:40 AM
To: midrange-l@xxxxxxxxxxxx
Subject: Re: PRTFs stuck in status PRT

Nick -

When you say "The printer is an IBM InfoPrint 21, *IPDS and *LAN, attached 
by *IP Address.", do you mean a remote outq  (I.E., there is no device 
description)?  I used to see this problem on a V4R5 machine that had many 
remote outqs.  We changed most of them to use device descriptions and that 
fixed the problem for those printers.  For the remaining printers, there was

a specific reason that we could not convert them to use device descriptions 
and we had this problem with them until we upgraded from V4R5 to V5R2, 
therefore, there may be a PTF to fix it but I could never find it.

The best I remember, it had something to do with the printer being idle for 
a long period of time (overnight).  If the first thing to print each morning

was an iSeries report, it would 'hang' as you describe.  If a network job 
such as a Word document was the first thing to print, we didn't have the 
problem that day.

HTH,

Steve

<Nick_Radich@xxxxxxxxxxxxxx> wrote in message 
news:mailman.6304.1172184000.2713.midrange-l@xxxxxxxxxxxxxxx

Hello everybody,

I've got a weird issue that causes no problems, but confuses me.  Which
isn't hard to do these days.

I have some SPLFs that are in the PRT status, from 2 weeks ago, Feb 8th.
They do not stop the printing of anyother spool files.  They just sit
there.  I can not Hold, nor Delete them.

I have turned the printer off, varied off the device, and brought it back
up, but nothing changes.

The printer is an IBM InfoPrint 21, *IPDS and *LAN, attached by *IP
Address.

We are at V4R5 on a 9406-620.

Any ideas on how to get rid of them?


TIA,

Nick

Here is a Cut/Paste of what the WRKOUTQ looks like.


Opt  File        User        User Data   Sts   Pages   Copies  Form Type
Pty
    AMBFMPFP    PERICK1     AMBFMPFR    PRT       1       0   *STD  5
    QSYSPRT     PERICK1     CCB032R     PRT       1       0   *STD  5
    AMBGCPFP    PERICK1     AWPOREJECT  PRT       1       0   *STD  5
    AMI4ORP     JRICHA1     AMI4O       PRT       2       0   *STD  5
    QPQUPRFIL   AMAPICS            +03  HLD       3       1   *STD  5
    QPQUPRFIL   AMAPICS            +03  HLD       3       1   *STD  5
    QPQUPRFIL   AMAPICS            +03  HLD       3       1   *STD  5
    QPQUPRFIL   AMAPICS            +03  HLD       1       1   *STD  5
    QPQUPRFIL   AMAPICS            +03  HLD       1       1   *STD  5








Nick Radich
Sr. Programmer/Analyst
EPC Molding, Inc.
Direct  (320) 679-6683
Toll free  (800) 388-2155  ext. 6683
Fax  (320) 679-4516
nick_radich@xxxxxxxxxxxxxx