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  3. February 2007

Re: Anyone got a direct line to IBM licensing?

Burns, Bryan wrote:


Back in 2004, I accidentally deleted all our OS/400 license keys while trying 
to delete some old MAPICS license keys. A nice lady from IBM, Suzanne 
Lee-Trejo, came through in a big way by emailing the necessary keys back to me 
as I had no on-hand record of our keys.  Now I make sure I do a DSPLICKEY 
OUTPUT(*PRINT) every so often and file it somewhere...


Note that DSPLICKEY OUTPUT(*LICKEYFILE) is another possibility.
This file can be saved, restored, downloaded, uploaded, sent to a secondary system, even loaded into a secondary system's license repository (though it won't do anything except hold the license keys).
It can be worthwhile to run this command once in a while just to have the file available. Also note that ADDLICKEY LICKEYINP(*LICKEYFILE) expects a file in this format for input. 

Tom Liotta


-----Original Message-----

   I can tell you what THEY will say:
"We cannot give you keys over the phone. We cannot fax you keys. We cannot 
   email you keys. You must go through your IBM Busines partner. We cannot
fix your key problem." That's the line and they toe it well.

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