RE: Anyone got a direct line to IBM licensing? -- MIDRANGE-L

Frankly,

you can goto you local IBM'er and they CAN get you the license keys. Werecently had a client that I just started working with that didn't have anylicense keys in house and I asked IBM for a refresh and had them emailed tome within a few days... The question is, WILL they.

Find out who you local IBM'er is (NOT NOT BP - although your BP SHOULD beable to provide the same information).

I still remember when I needed a simple but VERY expensive ethernet cardfor a 150. IBM mandated they had to come via a BP and not via IBMdirect. Went to a BP and since he was only going to make at best $30 onthe card and lose $$ in the overall he told me he wasn't going to send methe part. BUT, if I wanted to talk to him about an upgrade and other stuffthat issued the SPNDBCKS *LOTS command, he'd see if he could deign to sellme a ether card - at list of course.

You're going to find that IBM is putting their people back on the streetsnow, and has been for a while. IBM is interested in talking to you,regardless of if you hear anything from your BP or not....which is FINALLYgoodness in my book as the end user has been condemned to the channel fortoooo long and it's really hurt the product in the marketplace.... IMHO.


Don in DC



At 11:12 AM 2/9/2007 -0600, you wrote:

Larry,

Back in 2004, I accidentally deleted all our OS/400 license keys whiletrying to delete some old MAPICS license keys. A nice lady from IBM,Suzanne Lee-Trejo, came through in a big way by emailing the necessarykeys back to me as I had no on-hand record of our keys. Now I make sure Ido a DSPLICKEY OUTPUT(*PRINT) every so often and file it somewhere...

Bryan Burns
ECHO, Inc.
-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx]On Behalf Of lbolhuis@xxxxxxxxxx
Sent: Friday, February 09, 2007 8:16 AM
To: Midrange Systems Technical Discussion
Subject: RE: Anyone got a direct line to IBM licensing?


   I can tell you what THEY will say:

   "We cannot give you keys over the phone. We cannot fax you keys. We cannot
   email you keys. You must go through your IBM Busines partner. We cannot
   fix your key problem."

   That's the line and they toe it well.

    - Larry
   -----midrange-l-bounces+lbolhuis=arbsol.com@xxxxxxxxxxxx wrote: -----

     To: "'Midrange Systems Technical Discussion'" <midrange-l@xxxxxxxxxxxx>
     From: "Carl Galgano" <cgalgano2@xxxxxxxxxxxxxxxxx>
     Sent by: midrange-l-bounces+lbolhuis=arbsol.com@xxxxxxxxxxxx
     Date: 02/09/2007 08:59AM
     Subject: RE: Anyone got a direct line to IBM licensing?

     IBM key center. Boulder, CO:  (800) 446-8989

     Carl J. Galgano
     EDI Consulting Services, Inc.
     770-422-2995
     www.ediconsulting.com

--
This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list
To post a message email: MIDRANGE-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/midrange-l
or email: MIDRANGE-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/midrange-l.