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I have pretty much the same setup.  I'd call IBM and ask why your Fix 
Central isn't working.

Now, there are other ways to order media, like
http://www-304.ibm.com/jct01004c/systems/support/i/fixes/orderfix.html

I think "fee based" means that you have a valid maintenance contract.
"When ordering fixes on media using the Internet, you must be a United 
States (US) Software Maintenance for iSeries client and be registered to 
use the Internet facility."

Rob Berendt

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