Re: Problems with an IBM InfoPrint 40

Have you checked the spooled file form length & width?

Are other reports sent to this printer having similar problems?
jim franz

To: "'Midrange Systems Technical Discussion'" <midrange-l@xxxxxxxxxxxx>
Sent: Friday, December 29, 2006 2:58 PM
Subject: RE: Problems with an IBM InfoPrint 40

Old, been fine forever, vendor has double and triple checked everything.
Shows fine on the screen and then prints goofy.

Just got a call from IBM and the guy was asking what it was doing and said

he wasn't real familiar with that model and was going to call someone else. I mentioned the name of the guy that used to work on it all the time and he

said he wasn't with them anymore. IBM had spun this part of the printer

business off to Qualx (sp) and this guy and all the ones familiar with these

products and gone with them. Then they didn't have enough folks to work on

them in other cities so IBM took the printer stuff back. Fine for the other

cities where that was a problem but not here in Indianapolis. They didn't

take the people back so all that knowledge is no longer with IBM apparently.

Thanks !

Chuck

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jim Franz
Sent: Friday, December 29, 2006 2:38 PM
To: Midrange Systems Technical Discussion
Subject: Re: Problems with an IBM InfoPrint 40

is this a new app or existing that is breaking now?
Any chance your page size is changed in the app, or an overflow problem?
jim

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