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.. please see my earlier e-mail about network downtime.
Proper infrastructure is a requirement regardless of your topology. A little redundancy, some commercial-grade gear, and a decent networking staff goes a long way. Besides, while Twinax controllers, powered star panels, and so on are reliable they are not immune to failure. And when they do fail they require vendor support or people with more specialized knowledge to affect a repair.
Why cannot the old mingle with the new?
Because someone has to pay to support it. Sure, the cost of supporting a pure-dumb tube environment may be less but who has a pure environment? I don't know how your company is but in many companies the job of the help desk is extraordinarily complex. The app and hardware support matrix is insane. Simplifying the mix enables the help desk to provide better (faster and more accurate) support. It also reduces their training requirements (as well as the training requirements for the users). Also, hiring decent admins/technicians is harder and more expensive when your hardware is proprietary or has limited market penetration. I know I'm paid more than the average Windows admin even though I only have 2 machines to administer compared to the industry average of n Windows servers/admin. Personally, I'd rather my company's IT budget go to the bonus pool than to supporting yet another hardware platform. I'll add that while deploying a tube in a distribution warehouse might make sense, when you decide you want to deliver employee communications via email and employee manuals via PDF you'll wind up with something on the desktop that runs a browser. So you'll either have a crowded desktop or you'll replace the tube with a PC or other browser-equipped device. Here, we do most all of our communications via email & intranet. 90+% of our applications are delivered via browser. Want to enter time in the payroll system? Browser. View your paycheck history, update your benefits & beneficiary info, do your mid-year and annual review, look up the holiday schedule, change your direct deposit info, file an expense report, and downloading a medical claim form are all things we do via browser today. By web-delivering these items, we provide the employee with a lot of self-service capabilities that ultimately reduce our costs and improve service delivery. Sure, some of that can be done via tube but not all.
They and the majority of people using computers just want to be able
to do their job. Agreed. And a browser is generally already familiar to people. They come to the job knowing how to point and click. Sure, they still need application training, but at least they already understand the bulk of the UI and the hardware they'll be using. Hey, I know that 5250 is more efficient and that a dumb terminal is faster and probably more accurate in a heads-down data entry environment. I know the comm requirements are far less. But the world has spoken and what it said is use a browser. If we want a modern-looking UI, the browser is the only real option. And here at least we no longer do dedicated heads-down data entry. Data is generally fed from other systems. John A. Jones, CISSP Americas Information Security Officer Jones Lang LaSalle, Inc. V: +1-630-455-2787 F: +1-312-601-1782 john.jones@xxxxxxxxxx -----Original Message----- From: midrange-l-bounces@xxxxxxxxxxxx [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Raby, Steve Sent: Monday, December 11, 2006 8:24 AM To: Midrange Systems Technical Discussion Subject: RE: Native GUI (was Saving the System i: Fight Rather Than Switch) It is difficult to work from home when you are a forklift driver in the warehouse, please see my earlier e-mail about network downtime. WHY oh WHY MUST there be only ONE solution??????? Why cannot the old mingle with the new? Brilliant if you have unlimited funds and resources and the backup to be able to ensure that nothing goes wrong ever, but in the REAL world this is not always the case. And so horror of horrors we have old terminals because there is no need to change them to something LESS reliable just because it is more modern and you dont want to give the wrong impression, like the guys in the warehouse give a damn whether we have a commodore 64, an iSeries or a Megadoodle 6500!!! They and the majority of people using computers just want to be able to do their job. -----Oorspronkelijk bericht----- Van: midrange-l-bounces@xxxxxxxxxxxx [mailto:midrange-l-bounces@xxxxxxxxxxxx]Namens Jones, John (US) Verzonden: maandag 11 december 2006 15:10 Aan: Midrange Systems Technical Discussion Onderwerp: RE: Native GUI (was Saving the System i: Fight Rather Than Switch) 1. Dumb terminals are a dead end. It's way past time to move on. It doesn't matter if they're more reliable, cheaper, more efficient, or have other superior traits. They've lost the battle. This isn't just my opinion and I don't say it because terminals don't work for my situation; it's the opinion of the market. Goodbye, Betamax. For those of you who still use dumb tubes, I have to ask in what way do they NOT promote the idea of the iSeries being an ugly, old, outdated system? Also, there're no reasonable capability to support mobile and home-based workers. Without raising a lot of concerns over security, buying a lot of extra equipment, and other things there's no ability to deploy access via dumb terminal to customers. -- This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list To post a message email: MIDRANGE-L@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/midrange-l or email: MIDRANGE-L-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/midrange-l. This email is for the use of the intended recipient(s) only. If you have received this email in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not keep, use, disclose, copy or distribute this email without the author's prior permission. We have taken precautions to minimize the risk of transmitting software viruses, but we advise you to carry out your own virus checks on any attachment to this message. We cannot accept liability for any loss or damage caused by software viruses. The information contained in this communication may be confidential and may be subject to the attorney-client privilege. If you are the intended recipient and you do not wish to receive similar electronic messages from us in future then please respond to the sender to this effect.
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