Re: Screens 'dropping'

On 10/19/06, Clare Holtham <clare.holtham@xxxxxxxxxxxxxx> wrote:

Hi everyone,

We have a problem in Spain with screens (i.e. PCs with CA) 'dropping'.
They
are on V4R5.
What seems to happen is that when you press enter, the 'enter' never gets
to
the iSeries, and the screen 'sticks' with the input inhibited X. You then
have to open a new session and cancel the original one. But if you look,
the
'stuck' session looks to the iSeries perfectly normal, waiting for
'enter'.
To me this looks more like a CA or network issue than anything on the
iSeries, but does anyone out there have any ideas please??

thanks,

Clare

Are you at the latest PTF's for the iSeries and the latest service pack for
CA?  If I recall, CA and TCP/IP were kind of finicky about the connection
back at that release.

I would try a few experiments ...

-- get a copy of TN5250 or MochaSoft installed on a PC there and see if it
experiences the same problem.  If not, there is a reasonable (although not
ideal) solution.

-- try a different (newer?) version of CA on a PC there as well.

-- have a user open a DOS command and run a constant ping (ping x.x.x.x -t)
to the iSeries, and see if there are any comm issues when the screens
freeze.

Good luck.