Re: Screens 'dropping'

["Tom Jedrzejewicz" <tomjedrz@xxxxxxxxx>]

On 10/19/06, Clare Holtham <clare.holtham@xxxxxxxxxxxxxx> wrote:
> Hi everyone,
>
> We have a problem in Spain with screens (i.e. PCs with CA) 'dropping'.
> They
> are on V4R5.
> What seems to happen is that when you press enter, the 'enter' never gets
> to
> the iSeries, and the screen 'sticks' with the input inhibited X. You then
> have to open a new session and cancel the original one. But if you look,
> the
> 'stuck' session looks to the iSeries perfectly normal, waiting for
> 'enter'.
> To me this looks more like a CA or network issue than anything on the
> iSeries, but does anyone out there have any ideas please??
>
> thanks,
>
> Clare

Are you at the latest PTF's for the iSeries and the latest service pack for
CA?  If I recall, CA and TCP/IP were kind of finicky about the connection
back at that release.

I would try a few experiments ...

-- get a copy of TN5250 or MochaSoft installed on a PC there and see if it
experiences the same problem.  If not, there is a reasonable (although not
ideal) solution.

-- try a different (newer?) version of CA on a PC there as well.

-- have a user open a DOS command and run a constant ping (ping x.x.x.x -t)
to the iSeries, and see if there are any comm issues when the screens
freeze.

Good luck.