RE: Cannot get to partition

["Burns, Bryan" <Bryan_Burns@xxxxxxxxxxxx>]

Thanks, Larry.  We already tried a different port switch and Ethernet cable.  I 
called hardware support but the rep never caught on to the problem.  Kept 
asking me if there were any messages and kept asking about what the console 
shows.  CAN'T GET A CONSOLE SESSION!  Luckily this partition doesn't go into 
production until Saturday.  I'm leaving for COMMON the next day to absorb 
whatever I can about the HMC because I have a lot to learn.

I'm going to call software support now.

Bryan

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx]On Behalf Of Larry Bolhuis
Sent: Monday, September 11, 2006 10:05 AM
To: Midrange Systems Technical Discussion
Subject: Re: Cannot get to partition


Conflicting signs here.  If the HMC won't give you a session then the 
partition is probably not truly running. Does the HMC show SRC of 0000 
0000 for that partition?

For the 2838 to not show a light the partition must have it varied down 
or failed. However most of the time when the card has power and is 
connected to a switch the thing will show at least one light. This is 
the conflict. 

Are there any abnormal indicators on the 0595?

I strongly doubt the 2838 is the problem here though I would likely try 
another port on the switch and another cable just because it's so easy 
to do. My feeling is the partition has somehow failed but how and why I 
can't hazard a guess.

 - Larry

If you can't get

Burns, Bryan wrote:
> Cannot telnet to partition.  Cannot ping.  Cannot get a terminal session from 
> HMC.  However, the status of the partition is "running".
>
> Investigation revealed that there's no light on the 2838 IOA card that's in 
> the 0595.  The other end of the Ethernet cable is connected to a core router 
> and it does show a light.
>
> Is this simply a bad 2838 card? 
>
> Bryan Burns
> M.I.S. Department
> ECHO, Incorporated
> Lake Zurich, Ill.
>
>