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That's normal for Express machines.

Remember, if you ordered an Express 520, you get the tower model with a
rack conversion kit. Takes about 60 Minutes if it is your first time
doing this conversion.

Installing memory in 520 is also a very funny customer MES operation.
You have to take almost the whole machine apart to install the memory.
They aren't built as cleanly as an xSeries 346 or similar machines.

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of
ChadB@xxxxxxxxxxxxxxxxxxxx
Sent: Thursday, July 27, 2006 3:35 PM
To: Midrange Systems Technical Discussion
Subject: Re: Shipping a Rack


I'd make them tell you exactly what's required to be done when it ships
back to them to make sure you're covered... that sounds like a messy
situation!

Our new 520 Express setup is shipping separately from the rack it will
be
installed in.  All the machine changes/additions we needed have to be
done
as a customer MES this time.   Some of the value we used to get within
the
high price of the boxes is definitely going by the wayside.

 

             "Harvell, Joel"

             <jbharvell@foodli

             on.com>
To 
             Sent by:                  <Midrange-l@xxxxxxxxxxxx>

             midrange-l-bounce
cc 
             s@xxxxxxxxxxxx

 
Subject 
                                       Shipping a Rack

             07/27/2006 09:00

             AM

 

 

             Please respond to

             Midrange Systems

                 Technical

                Discussion

             <midrange-l@midra

                 nge.com>

 

 





I have to disconnect and ship back to IBM my nice new 520 that I've
spent over a week getting ready to take over our DEV/TST duties from our
overworked 270s that currently have that job.  Does anyone have any tips
to avoid damage to my system?  IBM is picking up the shipping bill since
they sent me the wrong rack so I really don't have a choice of shipper.
Is there anything I should make sure is tied down other than maybe the
cable guides and such??



Later..





Joel B. Harvell

Food Lion, LLC

(704) 633-8250 x2709

jbharvell@xxxxxxxxxxxx




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