RE: Has anyone try to use the Download My Entitled software web page inthe last couple of weeks?

Ok,

Called the Keycenter directly today, apparently they are supporting ESD,
I was going through iSeries support before.

The lady I spoke to said she just got an email that said the problem was
in the XW1 - iSeries Access product.

Sure enough, when I didn't select that product, I was able to continue
without the error.

So I'm going to go ahead and try and download everything else.  Now I
have to figure out how to get v5r4 of iSeries Access.  Anybody have a
.ISO image of the CD they feel like sharing?


Charles Wilt
--
iSeries Systems Administrator / Developer
Mitsubishi Electric Automotive America
ph: 513-573-4343
fax: 513-398-1121
  

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx 
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Wilt, Charles
Sent: Monday, June 19, 2006 7:59 AM
To: Midrange Systems Technical Discussion
Subject: Has anyone try to use the Download My Entitled 
software web page inthe last couple of weeks?

All,

I'm wondering if anybody else has tried to use the My 
Entitled Software
- download web page in the last couple of weeks to download.  In other
words, anybody made use of the electronic software distribution?

I've been trying to download v5r4, but having no luck.

On the first page, I can select my customer number and machine
type/serial.

On the next page, I select all available products.  When I click
continue, I get sent back to the first page with this error:
9900: System Error

Your request cannot be processed, please try again. If the problem
persists contact the help desk.

I've contacted IBM, but so far nobody has figured out an answer.

Thanks,

Charles Wilt
--
iSeries Systems Administrator / Developer
Mitsubishi Electric Automotive America
ph: 513-573-4343
fax: 513-398-1121
 

-- 
This is the Midrange Systems Technical Discussion 
(MIDRANGE-L) mailing list
To post a message email: MIDRANGE-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/midrange-l
or email: MIDRANGE-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/midrange-l.