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  2. MIDRANGE-L
  3. June 2006

Trace V5R1

A co-worker did something then asked me about it.
I am also struggling to figure out how he ran this, and what I can do with it.

He says that in Client Access Emulation / Trace Facility
we can start a trace, which populates folder Emulator / Private with
* NTSRC.TRC
* NTFRCOV.TRC

His questions
* What application lets us view these files?
* What should we expect to see in these files?

Well I see from within Client Access we can do
Action / Launch / Trace Facility & there is stuff in the Help about Trace, but I did not see where he got Emulator as part of the picture until I tracked down where IBM AS/400 Client Access Excess runs within Windows Programs ... it has Emulator \ Trace Facility 
also within Client Access files there is Emulator \ Private
so this depends where stuff was placed when we installed CA

Our scenario
* We use Client Access and Twinax on AS/400 model 170 OS/400 V5R1 for many users on BPCS 405 CD via LOCAL, REMOTE, VPN, WIRELESS Each user typically has 2-4 sessions available 
** V5R1 is about as high as you can go on AS/400 model 170
** Upgrading to next iSeries box is prohibitively expensive BPCS license, so we stay on same box as long as possible * One REMOTE user has been having intermittently but frequent hassles/400 ... some days no problem ... other days it happens a dozen times ** other users, REMOTE LOCAL VPN also have similar problems but typically several days one incident to the next (WIRELESS use so new for us, its users not yet know what is normal abnormal) * her PC screen goes dark, inside CA Window, with message "host not found" but her job still active on 400 and moments after her gripe ("it happened again") we check and communications are up (we have been having problems with REMOTE line going down, so we wonder if perhaps there was a flicker that we did not see) ** She has more than one session. Sometimes this happens on only one side, with other session functioning fine. Several users this happens to, on different work stations, LOCAL REMOTE. We not have so much twinax now as in the past. This used to happen on twinax & then I suspected bad wall plug, bad twinax cable thru connection, more than one device same address, but our CA is to a patch panel, not cable thru. *** We name our PCs using initials of user, then unique characters afterwards. I just deleted some unused on former employees, and it still happening, so it can't be case of running out of addresses. ** 95% of time when this happens, she able to walk next door and use remote twinax dumb terminal (backup) with no problem * We rapidly exhausting the usual suspects/400 and looking for other detective/400 forensics. 
* We're native 400 on OS tools, with non-native IBM hardware connections

-
Al Macintyre
   Programmer, Operations, Security
   jack of all AS/400/BPCS trades, master of some, not enuf

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