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  3. April 2006

Re: 2005 best year for iSeries in a DECADE

Incidentally, we switched to 3rd party support because
* IBM raised prices on wall outlet to IT responsibility
* IBM dropped support for us paying on the installment plan as we use the equipment 
* We were sick and tired fighting IBM over errors in their billing
* Third party support supposedly doing same as what IBM does significantly lower pricing,
so far service calls were surprisingly superior to IBM support ... that we had not expected 


Booth Martin <booth@xxxxxxxxxxxx> wrote:
> Wall outlet to user responsibility costrs money, and lots of it.  IBM
> answers the phone.  Dell, and so many other companies like them, do not.

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