RE: Problem with an IP printer

Thank you very much for your clear and helpful answer.
I'll go to check the customer's printer and it's setup, otherwise the
printer seems to work properly when a user send a spool file.

Best regards,
Eric Panissard
IDT - Informatique de Tahiti

-----Message d'origine-----
De : midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] De la part de Mark.Hammett
Envoyé : lundi 20 mars 2006 15:33
À : Midrange Systems Technical Discussion
Objet : RE: Problem with an IP printer

It is possible that the printer is rejecting the connection request.  Be
sure the printer's jet direct card is working properly and that it
accepts the ddl/llc downloads from foreign devices on the network.  Also
be sure its setup for port 9100 as a valid port number.  Sometimes they
are set to only receive port 512 (Line print daemon - LPD).  Most of
these are manually adjustable at the printer, unless you have a printer
management GUI and the access to the printer is secured.  Some
jet-direct cards allow direct - port 23 sessions to list the current
option sets. 

The retries are generated by the 400 on a set interval (apparently to 10
minutes).  Good luck!  

Mark Hammett
TTS - ENG - ST - Tandem & AS/400
612-304-5355
 

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Eric Panissard
Sent: Monday, March 20, 2006 6:47 PM
To: MIDRANGE-L@xxxxxxxxxxxx
Subject: Problem with an IP printer

Hi everybody,

 

I have a problem with an IP printer :

"TCP/IP connection to remote system 10.11.44.63 closed, reason code 2"

Cause . . . . . :   The TCP/IP connection to remote system 10.11.44.63
has


  been closed. The connection was closed for reason code 2.  Full
connection


  details for the closed connection include:


    - local IP address is 10.11.44.103


    - local port is 5186


    - remote IP address is 10.11.44.63


    - remote port is 9100


Reason codes and their meanings follow:


    1 = TCP connection closed due to expiration of 10 minute Close Wait
timer.

    2 = TCP connection closed due to R2 retry threshold being run.


...

 

I can see this message a lot of time in the system log, every 10
minutes.
For each message the local port change.

What is wrong ?

 

Eric Panissard

IDT - Informatique de Tahiti