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  1.  Home
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  3. March 2006

Re: US Mail PTF Orders

The last CUM and a slew of Groups never arrived after putting the order in via Fix Central. Eventually (can't remember how long I waited 2-4 weeks, I think), I called the 800#, talked to software support, and a sweet sounding young thing took the particulars, and placed the order for me. They started arriving about a week later (multiple packages) with USPS markings.
Anyway, finally got all of them, I thought, so printed the special instruction cover letters (I'm such a paranoid). While I'm wading through those, more packages start coming. I *think* what happened was that one of those shipments (not sure which one) was my original order; the other one was the re-order. Both were USPS. No tracking number on the confirmation email.
Everything had always come via AirBorne before. I usually try to download things from the ftp server, except CUMS and, as in this case, a large number of Groups.
As an aside, we have two 520's. I always install PTF's to the backup system first. Wait a week or so and then apply them to production. Both boxes should, theoretically, be mirror images at that point. When I applied to production, though, I got a halt saying that a coreq PTF was missing. Rochester was able to get me through that, but what really frosted my clock was that these were for a fix to a subfile keyword (ERRSFL, I think) that I don't even use. I may just wind up doing a SAVSTG from production to backup one of these days to make sure they're in synch - again. 


        * Jerry C. Adams
*iSeries Programmer/Analyst
B&W Wholesale Distributors, Inc.* *
voice
        615.995.7024
fax
        615.995.1201
email
        jerry@xxxxxxxxxxxxxxx <mailto:jerry@xxxxxxxxxxxxxxx>



ChadB@xxxxxxxxxxxxxxxxxxxx wrote:


Ours usually come via DHL and are quick.  Last time I noticed when ordering
a group online was that there was a field to specify the carrier... i've
never used it though.
"Haase, Justin C." <justin.haase@Kin To gland.com> "Midrange Systems Technical Sent by: Discussion" midrange-l-bounce <midrange-l@xxxxxxxxxxxx> s@xxxxxxxxxxxx cc Subject 03/16/2006 10:37 US Mail PTF Orders AM Please respond to Midrange Systems Technical Discussion <midrange-l@midra nge.com> 



Wow.  Ordered the PTF media for HMC 5.2 - did this on Feb 28th.

The front of the package says "Ship date 2/28/2006" and here it is the
16th of March and it showed up today.  This took so long I reordered the
package 2 days ago.  Good thing I didn't need the fix packs for my HMC
or anything.  Sheesh.

Anyone else having 2.5-week turnaround times on their PTFs?  Is this
IBM's way to ensure everyone does electronic delivery?


--
Justin C. Haase - iSeries System Engineer
IBM Certified Systems Expert - eServer i5
Kingland Systems Corporation


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