Query for AS/400 not available

 
 
-----Original Message-----
From: Andrew Guy [mailto:andrew.guy@xxxxxxxxxxxxxxxxxx] 
Sent: Tuesday, August 23, 2005 5:42 PM
To: 'midrange-l@xxxxxxxxxxxx'
Subject: 
 
Dear Midrange , 
 
I have an AS/400 Query licence problem and wondered if anyone could
offer some assistance ?
 
We have been using query for 9 years without trouble but on 22nd August
2005 if more than 1 person tries to use it, we get the message "Query
for AS/400 not available". 
 
Looking at the job log , the further text is as follows:
 
Message ID . . . . . . :   QRY2297       Severity . . . . . . . :   30

 Message type . . . . . :   Escape

 Date sent  . . . . . . :   23/08/05      Time sent  . . . . . . :
17:36:14  
 

 Message . . . . :   Query for AS/400 not available.

 Cause . . . . . :   The license manager detected an error while
attempting to 
   add a license user for the IBM Query for AS/400 product.

 Recovery  . . . :   See the error messages previously listed.  Correct
the    
   errors, and then try the request again.  If you want to run a query
without 
   the need for license usage, use the RUNQRY command without requesting

   runtime record selection.

 
And 
 
wrkqry                                                                  
 Attempt made to exceed usage limit for product 5769QU1. User not added.

 Query for AS/400 not available.

 
 
Thanks in advance, 
 
 
Andrew Guy.