Re: What is SRC27638009?

[pnelson@xxxxxxxxxx]

A 2763-001 is your disk storage controller. Time to call IBM hardware
support.

If you can get away with it, you might want to get your users to avoid
doing data entry. How good are your backups?
--

Paul Nelson
Arbor Solutions, Inc.
708-670-6978  Cell
pnelson@xxxxxxxxxx




-----midrange-l-bounces@xxxxxxxxxxxx wrote: -----

To: midrange-l@xxxxxxxxxxxx
From: "Tom" <tomh5480@xxxxxxxxx>
Sent by: midrange-l-bounces@xxxxxxxxxxxx
Date: 06/17/2005 09:23AM
Subject: What is SRC27638009?

(We're on a 9406-270, v5r2)

How much am I in?


I had this message pop up on my screen this morning:

Message ID . . . . . . : CPP8987
Date sent . . . . . . : 06/17/05 Time sent . . . . . . : 07:49:14

Message . . . . : *Attention* A critical system hardware problem has
occurred.

Cause . . . . . : See the Problem Log using WRKPRB command or the system
operator messages using DSPMSG QSYSOPR command for more information on the
problem.
Recovery . . . : A hardware replacement may be required. Contact your
system administrator or hardware service provider now. Failure to take
corrective action on this problem can result in unexpected system failure.
Technical description . . . . . . . . : A critical problem has occurred on
this system. This message does not have specific information on the
problem
but this message is directing you to the Problem Log or system operator
message queue for more information.

WRKPRB shows this:

Problem ID . . . . . . . : 0516826833
Current status . . . . . : READY
Problem . . . . . . . . : *Attention* Contact your hardware service
provider.

Problem message ID . . . . . . . : CPPEA13
Problem type . . . . . . . . . . : Machine detected
Problem category . . . . . . . . : *CRITICAL
Date and time detected . . . . . : 06/17/05 07:48:56
System reference code . . . . . . : SRC27638009
Reporting device type . . . . . . : 2763
Model . . . . . . . . . . . . . : 001
Feature . . . . . . . . . . . . :
Serial number . . . . . . . . . : 10-2225005
EC level . . . . . . . . . . . :

Symptom string . . . . . . . . . : 5722 SRC27638009

Error log ID . . . . . . . . . . : 05C20138
Physical Location:
Frame ID . . . . . . . . . . . :
Card . . . . . . . . . . . . . :
Device . . . . . . . . . . . . :

Original reference code . . . . . : 8009
Description . . . . . . . . . . :

Translate table . . . . . . . . : QSYS/Q27630001
Failing device type . . . . . . . : 2763
Model . . . . . . . . . . . . . : 001
Feature . . . . . . . . . . . . :
Serial number . . . . . . . . . : 10-2225005
Resource name . . . . . . . . . : DC04

Analysis result . . . . . . . . . : Problem exists
Program . . . . . . . . . . . . :
Reference code . . . . . . . . :
Translate table . . . . . . . . :
Return code . . . . . . . . . . :
Recovery result . . . . . . . . . :
Fix verification result . . . . . :
Alertable condition . . . . . . . : Yes
Number of occurrences . . . . . . : 1


STRSST, Hardware Service Manager, has this:

Packaging Hardware Resource Detail

Resource name . . . . . . . . . . . : P52
Description . . . . . . . . . . . . : Storage IOA

Type-Model . . . . . . . . . . . . : 2763-001
Actual type-model . . . . . . . . . :
Serial number . . . . . . . . . . . : 10-2225005
Part number . . . . . . . . . . . . : 0000091H4082
Physical location . . . . . . . . . :
Location text . . . . . . . . . . :
Frame ID . . . . . . . . . . . . : 2
EIA location . . . . . . . . . . :
Card position . . . . . . . . . . : C01
Device position . . . . . . . . . :
Manufacturing ID . . . . . . . . . : 10
Actual manufacturing ID . . . . . . :
Shared by multiple systems . . . . : 2 1=Yes
2=No
Manufactured by IBM . . . . . . . . : 1 1=Yes
2=No

Service information . . . . . . . . :
Service provider . . . . . . . . :
Alternate remote telephone . . . :
Alternate service node . . . . . :
Alternate service telephone . . . :



--
This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list
To post a message email: MIDRANGE-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/midrange-l
or email: MIDRANGE-L-request@xxxxxxxxxxxx
 Before posting, please take a moment to review the archives
at http://archive.midrange.com/midrange-l.