RE: MSF Mail relay issue

[Vernon Hamberg <vhamberg@xxxxxxxxxxx>]

Stuart

You can telnet to port 25, but have you tried sending an email through the 
telnet screen? You enter the various commands yourself, something like the 
following (from memory - Brad Stone or someone else, please correct me!). 
Press ENTER after each one. Here's an example I just did - the dos window 
does not show what you enter - some other systems do. The numbered lines 
are the responses from the server

telnet smtp-server-host-name 25
220 xxxxxxxxx.net - Maillennium ESMTP/MULTIBOX rwcrmhc13 #28
helo me
250 xxxxxxxxx.net
mail from:vhamberg@xxxxxxxxxxxxx
501 need MAIL FROM:<name@domain>      (I forgot to use the angle brackets)
mail from:<vhamberg@xxxxxxxxxxxxx>
250 ok
rcpt to:<vhamberg@xxxxxxxxxxxx*? >     (had tried to fix mistyping with 
backspace - did not work)
501 char not allowed - <vhamberg@xxxxxxxxxxxx*? >
typed something wrong again - can't see what I enter
500 Command unrecognized
rcpt to:<vhamberg@xxxxxxxxxxxx>
250 ok; [simple] forward to <vhamberg@xxxxxxxxxxxx>
data
354 ok
Subject: some text
From: myself
To: his nibs
.               (finish the data to send with a period, then ENTER)
250 ok ; id=2005052110303301500ftoe9e
quit

Use your own smtp server and your own account on that server. You might see 
more error information this way.

If this doesn't help, it might be time to call IBM Support - try the 
Internet interface first if you don't like holding the phone against your 
shoulder.

HTH
Vern

At 09:39 AM 5/20/2005, you wrote:
> Chris,
>
> I should have included in the list of investigation steps that I can both
> ping the relay server and telnet to it using port 25.
>
>  Best Regards.
>
>  Stuart Holmes.
>
>  Stuart Holmes                           LeasePlan Infrastructure Services
>
>  iSeries Specialist                               Leaseplan House, Level 2
>
>   +353 (0)1680 4200                             Central Park, Leopardstown
>
>                                                         Dublin 18, Ireland
>
>  stuart.holmes@xxxxxxxxxxxxxxx           Administration: +353 (0)1680 4200
>
>                                         Service Support: +353 (0)1680 4242
>
>  Listening, Building, Serving                    Fax : +353 (0) 1 680 4250
>
>
>                       Chris 
> Bipes 
>
>                       <chris.bipes@cross-c        To:       "'Midrange 
> Systems Technical Discussion'" <midrange-l@xxxxxxxxxxxx>
>                       heck.com>                   cc:       (bcc: Stuart 
> Holmes/LPIS/LeaseNotes)
>                       Sent by:                    Subject:  RE: MSF Mail 
> relay issue
>                       midrange-l-bounces@m 
>
>                       idrange.com 
>
>
>
>                       20/05/2005 
> 15:36 
>
>                       Please respond 
> to 
>
>                       Midrange 
> Systems 
>
>                       Technical 
> Discussion 
>
>
> Can you ping your relay server?  This will check that you have the proper
> routes setup and any IP restrictions between systems correct.
>
> Chris Bipes
> Information Services Director
> CrossCheck, Inc.
>
> -----Original Message-----
>
> I am currently experiencing an issue when trying to route emails to an
> internet user.
>
> The issue that seems to be occurring is that the mails are not getting off
> the system.
>
> As all mail within our group is routed through a dedicated server I have
> performed the following investigations on the system: -
>
> 1) Ensured that all IP address assigned to the iSeries partition are
> allowed to route mail through the relay server.
> 2) I have restarted both MSF and SMTP multiple times on the partition.
> 3) I have tried to route mail through another relay server and also through
> the primary partition on the box(Primary partition is sending mail)
> 4) I have confirmed that the SMTP configuration on the partition is
> identical to the primary partition.
> 5) I have ensured that the PTF level of our application software is at the
> latest level.
> 6) I have spoken with our Domino team (who manage the relay server) to
> track some test mails. These mails were not received by the Domino relay
> server.
> 7) Checked the MSF and SMTP joblogs for errors. No errors in either logs.
>
> We have experienced issues similar to this in the past, but these were
> usually resolved by ensuring that all IP addresses assigned to the
> partition we allowed to route mail through the relay server.
>
> Our platform is: - IBM iSeries 870 V5R2 with multiple partitions all
> running V5R2.
>
> >From initial investigating we cannot see any indicators that could point
> to
> a problem or to a further course of investigation.
>
> I would appreciate if anyone could suggest a further course of
> investigation that I could follow to resolve this issue.