RE: HP Laser printer problem

Anne,

Exactly what is the problem?

"reduced print mode" sounds as if the OP is sending spool files that only use 
80 columns but are defined as 132 column to a 8.5x11 laser.  In which case the 
iSeries will reduce and rotate the output, which it thinks is 132 columns wide, 
so it will print on the smaller size paper.

If the OP is only using 80 columns, make sure the printer file is defined as 80 
columns.

That is the best way to "fix" the problem.

Other option is to turn off Computer Output Reduction.  Change PAGRTT on the 
printer file from *AUTO or *COR to 0.

Charles Wilt
iSeries Systems Administrator / Developer
Mitsubishi Electric Automotive America
ph: 513-573-4343
fax: 513-398-1121
 

> -----Original Message-----
> From: midrange-l-bounces@xxxxxxxxxxxx
> [mailto:midrange-l-bounces@xxxxxxxxxxxx]On Behalf Of 
> ALucas@xxxxxxxxxxx
> Sent: Friday, May 20, 2005 9:52 AM
> To: midrange-l@xxxxxxxxxxxx
> Subject: HP Laser printer problem
> 
> 
> Can anyone assist with this?   Thanks!
> 
> 
> ----- Forwarded by Anne Lucas/ggi on 05/19/2005 04:18 PM -----
>  
> Anne,
>  
> Please distribute this to the BMUG group.  We are 
> experiencing a print 
> problem with late mode HPlaser printers (HP4350/HP5500) connected via 
> CAT-5,6 through a Windows 2000 network.  On the mid-range 
> system we are 
> using H.T.E. software, and are experiencing reduced print mode - 
> approximately 80%.  Print is in landscape mode.  Printer 
> setup, and/or 
> modifications to the AS/400 device description have so far 
> not affected 
> print in any way.  We are open to suggestions.  Please contact David 
> Donaldson 205-4447576 or Mike Dulaney 205-4447584 at the City 
> of Hoover.
>  
> David Donaldson - MIS
> City of Hoover, AL
> 205-4447576 office
> 205-7396576 facsimile
> donaldsd@xxxxxxxxxxxxxxx
>  
>  
>  
> **************************
> Have a blessed day!
> Anne C Lucas
> Customer Account Executive
> Genisys Group Inc, an IBM Business Partner
> 
> Work      205-823-4831
> Mobile   205-746-6850
> eFax         615-250-4889
> AOL Instant Messaging:  So Anne Lucas
> www.teamggi.com
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