Re: HP Laser printer problem

I sent him a WSCST last night that should get him started.

Paul Nelson
Arbor Solutions, Inc.
708-670-6978  Cell
pnelson@xxxxxxxxxx




-----midrange-l-bounces@xxxxxxxxxxxx wrote: -----

To: midrange-l@xxxxxxxxxxxx
From: ALucas@xxxxxxxxxxx
Sent by: midrange-l-bounces@xxxxxxxxxxxx
Date: 05/20/2005 09:51AM
Subject: HP Laser printer problem

Can anyone assist with this? Thanks!


----- Forwarded by Anne Lucas/ggi on 05/19/2005 04:18 PM -----

Anne,

Please distribute this to the BMUG group. We are experiencing a print
problem with late mode HPlaser printers (HP4350/HP5500) connected via
CAT-5,6 through a Windows 2000 network. On the mid-range system we are
using H.T.E. software, and are experiencing reduced print mode -
approximately 80%. Print is in landscape mode. Printer setup, and/or
modifications to the AS/400 device description have so far not affected
print in any way. We are open to suggestions. Please contact David
Donaldson 205-4447576 or Mike Dulaney 205-4447584 at the City of Hoover.

David Donaldson - MIS
City of Hoover, AL
205-4447576 office
205-7396576 facsimile
donaldsd@xxxxxxxxxxxxxxx



**************************
Have a blessed day!
Anne C Lucas
Customer Account Executive
Genisys Group Inc, an IBM Business Partner

Work 205-823-4831
Mobile 205-746-6850
eFax 615-250-4889
AOL Instant Messaging: So Anne Lucas
www.teamggi.com
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