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Thanks everyone for the ongoing concern in quality Information Centers.
You may or may not know that the iSeries Information Center team developed
the first several evolutions of the Information Center framework.  No one
is more aware than we are of the how the recent JRE version defects and
inconsistencies have cut that framework off at the knees.  Further, you are
correct in noticing that there are now two basic implementations of
InfoCenter frameworks within IBM.  Indeed, this second implementation has
benefited from a number of lessons learned from the iSeries InfoCenter
framework - lessons on what to do as well as what not to do.

The newer InfoCenter framework is a relatively recent development with
respect to the iSeries releases.  In fact there was very minimal usage of
the newer framework when the V5R3 iSeries Information Center site GA'd -
maybe only one product was using it.  Since then, this second framework has
matured and has been hardened in a number of InfoCenter deployments and we
now feel more confident in its capability to serve our iSeries customer
set.  No other set of IBM customers is more experienced with Information
Centers and no other set understands the importance of having them function
correctly than iSeries customers.  I trust that you understand that the
notion that flipping a switch to migrate from one architecture to another
mid-release is as unrealistic here as it is in any other real world
development environment.

I am not permitted to publicly declare any definite commitments to deliver
specific function.  However, you can rest assured that we have been
isolating and mitigating a number of the problems with the iSeries
Information Center website over the past few months and are working on
others even as I type this.  These modifications are occurring within the
existing framework for the short term.  A longer term solution will
probably see the iSeries Information Center migrate to this newer
InfoCenter framework discussed above.

To be frank, I hope that you see (or trust) that we're doing the best we
can with the time and resources available to us.  I also expect that you
will see an upturn in the near future.

Regards,
Darel
|+---------------------+------------------------------------------------->
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>------------------------------------------------------------------------------------------|
  |                                                                             
             |
  
>------------------------------------------------------------------------------------------|
|+---------------------+------------------------------------------------->
||Darel Benysh, PhD    |IBM > STG > User technologies > iSeries >        |
||                     |Information Center                               |
|+---------------------+------------------------------------------------->
  
>------------------------------------------------------------------------------------------|
  |                                                                             
             |
  
>------------------------------------------------------------------------------------------|
|+---------------------+------------------------------------------------->
||benysh@xxxxxxxxxx    |507 253 2607     T/L 553 2607                    |
|+---------------------+------------------------------------------------->
  
>------------------------------------------------------------------------------------------|
  |                                                                             
             |
  
>------------------------------------------------------------------------------------------|
|+---------------------+------------------------------------------------->
||iSeries Information  |http://www.ibm.com/eserver/iseries/infocenter    |
||Center               |                                                 |
|+---------------------+------------------------------------------------->
  
>------------------------------------------------------------------------------------------|
  |                                                                             
             |
  
>------------------------------------------------------------------------------------------|
|+---------------------+------------------------------------------------->
||eServer Information  |http://www.ibm.com/servers/library/infocenter/inf|
||Center               |ocenter.html                                     |
|+---------------------+------------------------------------------------->
  
>------------------------------------------------------------------------------------------|
  |                                                                             
             |
  
>------------------------------------------------------------------------------------------|
|+---------------------+------------------------------------------------->
||                     |                                                 |
|+---------------------+------------------------------------------------->
  
>------------------------------------------------------------------------------------------|
  |                                                                             
             |
  
>------------------------------------------------------------------------------------------|




                                                                           
             "Haase, Justin                                                
             C."                                                           
             <justin.haase@Kin                                          To 
             gland.com>                "Midrange Systems Technical         
             Sent by:                  Discussion"                         
             midrange-l-bounce         <midrange-l@xxxxxxxxxxxx>           
             s@xxxxxxxxxxxx                                             cc 
                                                                           
                                                                   Subject 
             05/11/2005 04:49          RE: Another opinion on InfoCenter   
             PM                                                            
                                                                           
                                                                           
             Please respond to                                             
             Midrange Systems                                              
                 Technical                                                 
                Discussion                                                 
                                                                           
                                                                           




AIX has a great Infocenter as well.

http://publib.boulder.ibm.com/infocenter/pseries/index.jsp?topic=/com.ib
m.aix.doc/infocenter/base/aix53.htm

Justin

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Tom Liotta
Sent: Wednesday, May 11, 2005 4:44 PM
To: midrange-l@xxxxxxxxxxxx
Subject: RE: Another opinion on InfoCenter

midrange-l-request@xxxxxxxxxxxx wrote:

>   5. Re: Another opinion on InfoCenter (ron_adams@xxxxxxxxxxxxxx)
>
>DITTO!
>
>Can somebody start a petition to get IBM to fix or remove Infocenter
>altogether? It's an abomination!
>I avoid using it unless I can't find what I'm looking for somewhere
else.
>It has a nice interface, however, it doesn't work.
>I hate to admit this, but Microsoft's Developer Network web-site is
>much better, and it doesn't lock up my browser!


As if it couldn't get any worse, try this version of InfoCenter:

http://publib.boulder.ibm.com/infocenter/wasinfo/index.jsp

But be careful of some of the links, in particular links that take you
to WAS for iSeries documentation because those links take you to the
Dark Side.

How in the world can IBM present an InfoCenter such as the one linked to
above, yet also give us the iSeries InfoCenter? Why are there two
separate technologies (or at least techniques) for this?

Pick the one that generally works and give it to us. Kill the other one.

Tom Liotta

--
Tom Liotta
The PowerTech Group, Inc.
19426 68th Avenue South
Kent, WA 98032
Phone  253-872-7788 x313
Fax    253-872-7904
http://www.powertech.com


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