Re: IBM Maintenance alternatives

["Jim Franz" <franz400@xxxxxxxxxxxx>]

For my whole career (which is the life of all the sys 3x & 400 products),
I have yet to see a savings on non ibm maint that was worth the additional
downtime to my customers (and many tried, but all came back to ibm after
some incident). Just like another thread on the Comair outage, will you
make some decisions (perhaps saving a few bucks) that can affect your
company's ability to function? The biggest excuse I heard from non ibm techs
was their inability to get parts rapidly, and their use of untested "doa"
used parts.
jim

----- Original Message ----- 
From: "James H H Lampert" <jamesl@xxxxxxxxxxx>
To: <midrange-l@xxxxxxxxxxxx>
Sent: Wednesday, January 05, 2005 7:00 PM
Subject: Re: IBM Maintenance alternatives


> > James:
> > Other than auxiliary storage, you've never had any other hardware
> > failures (memory, processor cards, tape drives, etc.)?
>
> I've had to change out at least one tape drive, and at least one CD-ROM
> drive, and I've had to pull and re-seat a few cards, from time to time,
> but no, we've never had anything we couldn't fix ourselves.
>
> We have, however, retired two terminals. Our 3180 somehow developed an
> overload bad enough to instantly blow replacement fuses (to be fair,
> though, I once owned a CGA monitor so badly shorted out, the fuses
> EXPLODED!) And our 3487HC eventually went "pop" and gave up the ghost (we
> now have a 3488 or 3489 [I can't recall which it is], a 3477FA, and a
> twinax Yestation).
>
> --
> JHHL
>
>
> -- 
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