Re: Byteware fee for license transfer

Each software vendor operates under their own price (gouging) structure. I 
guess they figure if you have money to spend on a new machine, then why 
shouldn't you be able to send some of it their way?

It doesn't sound reasonable, and of course you can "negotiate" with them, 
but in the end, you pay what they want or go somewhere else.

We ran into a similar issue with our ERP vendor who stuck it to us BIG 
time, even though we went down a P-group, all because they base their 
pricing on CPW rating and not P-group! (Still angers me)

Luckily most vendors use something similar to the IBM model, where they 
don't charge if you're on Maintenance and current and don't move up a 
P-group.

So, be glad it's only $250. 

Thanks,

Ron Adams
Information Technology Group
Crane Valves
9200 New Trails Dr. Suite 200
The Woodlands, TX 77385
Office: 281-298-5463 x104
Direct: 281-465-3054
Cell: 832-693-9583





"Jeff Crosby" <jlcrosby@xxxxxxxxxxxxxxxx>
Sent by: midrange-l-bounces@xxxxxxxxxxxx
11/10/2004 02:06 PM
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        Subject:        Byteware fee for license transfer



I just ordered an i5 520.  We will be trading in our 270.  Both are in P10
software tier.  I contacted all vendors where we have 3rd party software 
(7
altogether).  All of them said just to let them know after we move to the
new machine and they will get us a new license key based on the S/N. Every
vendor except Byteware (Stanguard Antivirus).

Byteware says:

1) It will cost us $250 to transfer to the new machine.  They are not
sending new software or anything to us whatsoever.  There is nothing
model-specific in their antivirus product, per them.  The only thing they
are doing is providing a new license key.

2) And we must run a "Permanent Transfer Authorization Program" on the old
system before we can have the code for the new system.  Their literature
says this program will "permanently uninstall the Byteware products.  This
is a permanent transfer and once the program is run on your old system you
will not be able to restore the software back to the old system, ever. 
This
is a permanent transfer."  This means we either a) cannot test it on the 
new
machine until live cutover, or b) will not have antivirus protection on 
the
current production system.

Does any of this sound reasonable?

-- 
Jeff Crosby
Dilgard Frozen Foods, Inc.
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531

The opinions expressed are my own and not necessarily the opinion of my
company.  Unless I say so.



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