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check system value qinactiv.
when you say network or firewall - is this happen to both local network and
remote thru firewall?
jim
----- Original Message ----- 
From: "Mark S. Waterbury" <mark.s.waterbury@xxxxxxx>
To: "Midrange Systems Technical Discussion" <midrange-l@xxxxxxxxxxxx>
Sent: Tuesday, May 11, 2004 9:07 AM
Subject: ClientAccess or iSeriesAccess TN5250 disconnecting


> Hi, all:
>
> Anyone recognize this "problem" and have any ideas how to "fix" it?
>
> When using ClientAccess Express for Windows or iSeries Access, or even
> using some other vendors TN5250 products, and connecting to certain
> client's machines, after a short period of "inactivity", the session
"drops"
> or
> becomes "disconnected."
>
> I have looked on the OS/400 side at the TCP/IP settings, but cound not
> find anything that would seem to affect this.  Could this be some kind of
a
> "network" or "firewall" issue?
>
> Now, using Mochasoft TN5250, I can set a "keep alive" option, and every
> 15 seconds, it sends some data to keep the TCP/IP connection alive. But,
> I cannot seem to find a similar option wth ClientAccess or iSeriesAccess.
>
> Thanks in advance for any and all help, hints and suggestions.
>
> Sincerely,
>
> Mark S. Waterbury
>
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