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  2. MIDRANGE-L
  3. May 2004

ClientAccess or iSeriesAccess TN5250 disconnecting

Hi, all:

Anyone recognize this "problem" and have any ideas how to "fix" it?

When using ClientAccess Express for Windows or iSeries Access, or even
using some other vendors TN5250 products, and connecting to certain
client's machines, after a short period of "inactivity", the session "drops"
or
becomes "disconnected."

I have looked on the OS/400 side at the TCP/IP settings, but cound not
find anything that would seem to affect this.  Could this be some kind of a
"network" or "firewall" issue?

Now, using Mochasoft TN5250, I can set a "keep alive" option, and every
15 seconds, it sends some data to keep the TCP/IP connection alive. But,
I cannot seem to find a similar option wth ClientAccess or iSeriesAccess.

Thanks in advance for any and all help, hints and suggestions.

Sincerely,

Mark S. Waterbury

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