Client Access Expr. 5.2.0 on W2K Terminalserver no keyboard available

[Philipp Rusch <philipp.rusch@xxxxxxxxxxxx>]

Hi all,

we have a strange effect when installing Client Access Express
V 5.2.0 (with or without the latest serv pack, doasn't matter)
on a W2K Terminalserver with SP4 and all latest Hotfixes:
when starting a 5250 session (pcsws.exe) in a windows terminal
session (RDP-connection) an error comes up saying "PCSKBD110"
and something like unsupported/unrecognized keyboard.
When you go further to connect to the AS/400 system you get a
signon screen, but you cannot enter data, because the keys don't
work. Change language / keyboard settings does't change a thing.
When using this installation of CA directly from the console of
the terminalserver itself, there is no problem at all.
IBM has nothing in its PTF-database on this topic, Microsoft
*has* some knowledge base entries, stating that there is a
confirmed error in the "GetKeyboardType" function which causes
several applications to malfunction, e.g. IBM Personal Comm.
Microsoft only has a fix in conjunction with SMS-Server and
recommends a 202 MB huge patch to install as a cure.
But: we don't use SMS-Server and I see no way to install this
"Patch" without SMS being installed.
There *must* be another solution to this problem, if at all.

I hope somebody has an idea.

Philipp