They only reply after the situation is resolved.  Lousy customer service 
but they probably feel they are wasting their time and yours by replying 
back with 'we are working on it'.

Rob Berendt
-- 
Group Dekko Services, LLC
Dept 01.073
PO Box 2000
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





Colin Williams <colin.williams@xxxxxxxxxxxx> 
Sent by: midrange-l-bounces@xxxxxxxxxxxx
03/24/2004 11:31 AM
Please respond to
Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>


To
"'Midrange Systems Technical Discussion'" <midrange-l@xxxxxxxxxxxx>
cc

Subject
RE: IBM Fix Central Broken?






Art, 

I managed to get in about 5 mins ago, by select search for fixes, instead 
of
individual fixes.

Strange huh.

Yeh, Ive had no response on that either, and I emailed them hours ago.

Presumably no-one is monitoring those email addresses, which is pretty 
poor
for IBM.

Cheers
Colin.W

-----Original Message-----
From: Art Tostaine, Jr. [mailto:midrange@xxxxxxxxxxx] 
Sent: 24 March 2004 16:08
To: 'Midrange Systems Technical Discussion'
Subject: RE: IBM Fix Central Broken?


I posted that my browser locks up over a week ago, I got no responses on
this list.

Actually, the browser still responds, it just doesn't do anything after I
put in my system name and click "next"

Art Tostaine, Jr.
CCA, Inc.
Jackson, NJ 08527


-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Colin Williams
Sent: Wednesday, March 24, 2004 9:19 AM
To: 'Midrange Systems Technical Discussion'
Subject: IBM Fix Central Broken?


I cant get into IBMs Fix Central site to get PTF's at the moment, I get
"internal server error" when I try to access the page

Is anyone else having a problem, or is it just me?

Cheers
Colin.W

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