This problem happens to our users occasionally as well.

It has happened for YEARS, different PC's,
different versions of CA, differend OS's...

I don't believe it is just something with break messages,
because they happen all the time, but it is something when
the user toggles away from the CA session, and then back.

I have noticed that the hotpad buttons do work in most cases.

I just ASSUMED that it was a problem between CA and windows...

Gerald Magnuson
The Knapheide Manufacturing Company
Quincy Illinois

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