RE: 400 E-Mail and AOL

["Walden H. Leverich III" <WaldenL@xxxxxxxxxxxxxxx>]

Rick,

Have you seen: http://postmaster.info.aol.com/

-Walden

------------
Walden H Leverich III
President & CEO
Tech Software
(516) 627-3800 x11
(208) 692-3308 eFax
WaldenL@xxxxxxxxxxxxxxx
http://www.TechSoftInc.com 

Quiquid latine dictum sit altum viditur.
(Whatever is said in Latin seems profound.)
 
-----Original Message-----
From: Rick Rayburn [mailto:the400man@xxxxxxxxxxx] 
Sent: Thursday, January 15, 2004 1:26 PM
To: midrange-l@xxxxxxxxxxxx
Subject: 400 E-Mail and AOL

Geez, it's coldddd!!!

We are using Keyes E-mail to generate letters with invoices, credits and 
order acknowledgements as attachments and it works pretty darn good...not 
perfect, but pretty darn good.

HOWEVER...the attachments (sent as .RTF or rich text) are being 
discarded...not accepted...never viewable. Either they are falling to spam 
checking or they are not passing virus points...some filterization because 
they never make it into the inbox of your AOL account.

Has anyone been down this road before and, if so, does anyone know how to 
resolve it.

Sure, I could try and call AOL tech support but...have you tried doing that 
lately?

Thanks all.

Rick Rayburn
NYC

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