Re: web cookies and other requirements

[Tom Hightower <tomh@xxxxxxxxx>]

Allowing cookies is a _must_ to access our web site.  Without them, we'd be 
hammering databases way too often.  We don't use them to do much tracking 
though, as such.  Just basic stuff like user id, what kind of search you 
prefer, preferred language, etc.

Since ours is a subscription system, our paying customers _prefer_ to know who 
is accessing it, so we email them monthly reports with their statistics (if 
they so choose).  If they block cookies, they severely restrict what they can 
do on the system (our free service is quite limited).

On Friday 14 November 2003 09:47, Jim Franz wrote:
> I would like to get some feedback on how other companies are handling
> web sites where customers access your system.
> One of my customer's marketing dept contracted to have a very professional
> looking front end web site for current & prospective customers to view/log
> in
> before accessing our 400 based web order entry.
> The marketing dept wants to collect data on who is seeing the site.
> The existing customers are screaming at the requirement for cookies, and to
> turn off pop up blocking (because the external site uses them to pop up
> registration screens).
> Any thoughts appreciated.
>
> jim franz