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Customer is trying to order some SNMP PTF's and is getting the following error: Vary on completed for device QESPAP. Sending PTF order 0331629384. PTF SI06960-5722SS1 V5R2M0 not available on the service provider system. PTF SI08299-5722TC1 V5R2M0 not available on the service provider system. PTF order cannot be processed. PTF order complete. No service number assigned. Are these valid PTF numbers? What _should_ he request in order to be up-to-date on his SNMP PTFs?
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