Re: OS/2 (Was Re: iSeries (non-) Marketing - part 24,566)

Chris,

We have the same crap (but for VI/400, not OnDemand).  I feel your pain.

Mike E.




                                                                                
                                                     
                      Chris Whisonant                                           
                                                     
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Speaking of OS/2, I have an iSeries - OS/2 complaint. We currently use a
LAN-attached 3995 Optical Server for OnDemand. The only available
application is using a PC running OS/2. I understand that if you buy this
today that you have to go the OS/2 route and you have to configure it on
your own...

However, try calling IBM for ANY support on OS/2 and you're up the creek!
Call software support and OS/2 is no longer supported. Call hardware
support and it's not supported either. You can't get support quickly on
this certain product that they still sell!

We had some issues with migrating it from SNA to SNA over IP. We don't
have the Communications Manager cds any more (our former manager threw
them away!) Still haven't gotten it switched to SNA over IP. Anyone have
CDs?

The key to getting support is to get your CE onsite. He will have to call
a certain IBM number (in Phoenix I believe). He will then be asked by the
person there who he is and how he got their number. Then they can argue
for a few minutes and start working. I love our CE - he's great! Basically
we never did get that SNA over IP working even with the CE here. In fact
they actually crashed the OS/2 box but we got it back. My supervisor knew
more about OS/2 than the CE - which isn't saying much.

This is probably one of the most stable computers we have here! No joke,
but one time I remember that after we powered it down to move it that we
powered it back up and pretty much forgot about it for about a year of
daily use! No problems at all - it's rock solid. Even after our CE had to
fumble through updating levels.

When OS/2 1.0 came out in 1987 I was probably just learning my
multiplication tables...

Chris Whisonant
Comporium
Senior Mid-Range Systems Administrator
iSeries Certified Systems Expert
803.326.7270 (W)
803.326.6142 (F)
chris.whisonant@xxxxxxxxxxxxx



Hans Boldt <boldt@xxxxxxxxxx>
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09/10/2003 01:19 PM
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Re: iSeries (non-) Marketing - part 24,566






Jay Maynard wrote:
> The failure of OS/2 was almost completely IBM's fault. They essentially
> didn't market it at all. This, coupled with M$'s muscle, led to PC
makers
> preinstalling Windows exclusively. (IBm had the power to break that, but
> wouldn't use it. Having power and being afraid to use it is worse than
not
> having power at all, IMAO.)
> ...

I really don't want to get into a debate on OS/2, and I won't say
anything further on OS/2 than this. But I remember OS/2 very well,
having used it both at home and at work, long after most others had
given up on it. Sure, there were mistakes on IBM's part. But even if
they had thrown 10 times as much money into marketing it, I don't
think it would have gotten much further than it did.

Cheers! Hans


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