RE: I need a Client Access Expert -- MIDRANGE-L

I see you've got the problem fixed.  I thought I'd send this so you know
what the actual problem was and how to easily fix it in the future. 

The problem was that your window was moved off-screen.  When the session
opened non-maximized it was in a window outside the bounds of your
screen resolution (if you run at 1024x768, for example, the window might
be positioned at 1400 - 900 or somesuch).  Nothing's actually in error
since the window is being displayed; just not on a visible part of the
screen.  The 'fix' is to right-click the task bar icon, select Move, and
use the cursor keys (the mouse won't work) to move the window back to
the visible portion of your screen.  More than likely you'd use the left
and/or up arrows although it is possible to slide a window off the left
or top as well.  The tough part is that until the window occupies any of
your normal screen dimensions you won't actually see anything.  Don't
ask me how the window got moved off-screen in the first place.

At the office I use an external monitor on my laptop as a second screen;
not a replacement for the first.  Doing that gives me two 1600x1200
displays @ 32 bit color -- lots of desktop real estate.  So I'll open
sessions and drag them to the second display.  When I work from home
I'll have to do what I described above to move the sessions back to the
laptop's display area.  Right-click the task bar icon for the session,
select Move, and right-arrow until I can see the session again.  BTW,
once any portion of the window is displayed the mouse will miraculously
work to drag it the rest of the way onto the screen.

-----Original Message-----
From: Gary Kuznitz [mailto:docfxit@xxxxxxxxxxxx] 
Sent: Sunday, September 07, 2003 1:05 PM
To: midrange-l@xxxxxxxxxxxx
Subject: I need a Client Access Expert


I started up my Thinkpad running XP Pro with all updates today and fired
up 
Client Access 5.1 from an Icon on my desktop.  It runs a batch file that
starts 
3 sessions.  In the past all three windows open taking about 1/3 of the
screen 
each.  I have had this running without a problem for a long time.  All
three 
sessions start up.  The second and third session windows start up just
fine 
taking up about a third of the screen each.  The first session is in the
tray 
and doesn't open up a window.  I can't get the first session to open a
window 
less than full screen.  If I right click on the first session in the
tray and 
Maximize the window it opens up to full screen.  If I click on the
middle box 
in the top right, the window disappears.  If I right click on the first
session 
in the tray the restore is greyed out.  If I close all three sessions
and start 
up a single session (without the batch file) it acts just like the first

session in the batch file.  It doesn't make any difference which session
I 
start individually it always starts without a window.  I can only see it
in the 
tray.  It seems like it's some kind of global setting in Client Access.
I was 
running with service pack SI08389.  I reinstalled the same service pack
and 
that didn't fix it.  I have re-booted the laptop many times.  I can't
get the 
first screen to open a window less than the full screen.

Any ideas?

Thank you,

Gary Kuznitz