RE: Sprint phone needed to perform "pervasive" computing

I've been very happy with verizon.  I can't remember the last time I had no
service (even in elevators), and customer service is very responsive.

In March, a friend and I flew to CO for some skiing - and were caught in
the mountains during the big blizzard they had there.

A 4 day weekend turned into 10 days, but luckily, we had a place to stay -
way out in the middle of nowhere.

Verizon worked just fine at the ski resort, but I had to 'borrow' another
company's cell when we were at the condo.

Since i was now taking 'unscheduled' time off, I had to use my cell A LOT
to take care of things back home, and my bill that month came to well over
$400.    When I got the bill, I called Verizon, explained what happened,
and the nice woman immediately knocked my bill down to $80.

That, IMO, was going the extra mile for a customer.  Unless service gets
any worse, i'm hooked.

Richard Baird
317-655-7318