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For the most part, I have had a pretty good experience with IBM's support on most Web & Websphere problems I have had. I often don't get an an answer on the same day, but they've always (or almost always) been able to help me through most of my Web/Websphere problems. I'll have to admit, back in the old days (prior to a couple of years ago) I seldom needed to call IBM software support, I now have them on speed dial and know most of them by name! (slight exaggeration, HA!) Don McIntyre --- fergal.o'flynn@xxxxxxxxxxxxxxxxxx wrote: > > Hope he has better success on the horn than I did. > Webfacing sounded like > an alien word to any of the IBM people on this side > of the Atlantic. > Basically told me that they didn't know much about > it and wouldn't help me > > > > > > rob@xxxxxxxxx > > > Sent by: > To: Midrange Systems Technical Discussion > <midrange-l@xxxxxxxxxxxx>, Web Enabling > midrange-l-bounces@x > the AS400 / iSeries <web400@xxxxxxxxxxxx> > > idrange.com > cc: > > > Subject: Re: Just how tricky is webfacing? > > > > > 13/06/03 18:34 > > > Please respond to > > > Midrange Systems > > > Technical Discussion > > > > > > > > > > > > > THIS MESSAGE ORIGINATED ON THE INTERNET - Please > read the detailed > disclaimer below. > ----------------------------------------------------------------------------------- > > > Just noticed he's out for vacation for a couple of > days. > > >From what I 'recall' I think his biggest problem > was with some functions > no longer working. > > And, as one person suggested, perhaps they should > get IBM on the horn. We > pay support. I think that he spends too much time > trying to fight through > on his own. > > Perhaps I should shelve the detail until he gets > back from vacation. > > But in general, y'all have actually been through > some successful > production webfacing implementations? > > Rob Berendt > -- > "They that can give up essential liberty to obtain a > little temporary > safety deserve neither liberty nor safety." > Benjamin Franklin > _______________________________________________ > This is the Midrange Systems Technical Discussion > (MIDRANGE-L) mailing list > To post a message email: MIDRANGE-L@xxxxxxxxxxxx > To subscribe, unsubscribe, or change list options, > visit: > http://lists.midrange.com/mailman/listinfo/midrange-l > or email: MIDRANGE-L-request@xxxxxxxxxxxx > Before posting, please take a moment to review the > archives > at http://archive.midrange.com/midrange-l. > > > > ----------------------------------------------------------------------- > The following message has been automatically added > by the mail gateway to > comply with a Royal & SunAlliance IT Security > requirement. > > As this email arrived via the Internet you should be > cautious about its > origin and content. Replies which contain sensitive > information or > legal/contractual obligations are particularly > vulnerable. In these cases > you should not reply unless you are authorised to do > so, and adequate > encryption is employed. > > If you have any questions, please speak to your > local desktop support team > or IT security contact. > ----------------------------------------------------------------------- > > > > > _______________________________________________ > This is the Midrange Systems Technical Discussion > (MIDRANGE-L) mailing list > To post a message email: MIDRANGE-L@xxxxxxxxxxxx > To subscribe, unsubscribe, or change list options, > visit: > http://lists.midrange.com/mailman/listinfo/midrange-l > or email: MIDRANGE-L-request@xxxxxxxxxxxx > Before posting, please take a moment to review the > archives > at http://archive.midrange.com/midrange-l. > __________________________________ Do you Yahoo!? Yahoo! Calendar - Free online calendar with sync to Outlook(TM). http://calendar.yahoo.com
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