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  3. June 2003

Re: email question

On Fri, 13 Jun 2003 rob@xxxxxxxxx wrote:
>
> Causes bloody hell when you try to tell the admin of a customer who does a
> few million in business with you every year what's wrong with their
> server.  When it used to work and you're the one who made the change.
>


But, in this cause it's NOT the customer who needs to change.   It's the
vendor who has his DNS and hostname set up wrong.

The customer may have upgraded to software that is more fussy about what
it accepts, but if the vendor were set up properly in the first place, the
problem wouldn't have arisen.

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