Re: Problems with Symbol Radios and the AS/400

["Jim Franz" <franz400@xxxxxxxxxxxx>]

Patrick - is some of your network equipment not routing the telnet timemark
packets. There are some router settings that will "spoof", telling the
server the
the other device is still connected, yet not send the packet to the devices.

Check TCP Attributes (CGHTCPA) and following parm
TCP keep alive . . . . . .

Check the telnet attributes (CHGTELNA) and the following parm
Session keep alive timeout .

You may need to check the following system value:
QDSCJOBITV Time interval before disconnected jobs end
hth
jim
----- Original Message -----
From: "Shrader, Patrick" <pshrader@xxxxxxxx>
To: "Midrange Mail List" <MIDRANGE-L@xxxxxxxxxxxx>
Sent: Monday, April 14, 2003 1:31 PM
Subject: Problems with Symbol Radios and the AS/400


> I hope someone on this list can help me.
>
> I have been using Symbol Radios with Spectum24 for over a year on a
> wide-area-network with frame-relay lines. I recently converted the network
> from frame-relay to a VPN scenario. All of my network connections are
> working fine, with the exception of the radios. The radios are using ROI
> System's Avalanche products.
>
> Previously when the radios timed out, the user would simply activate the
> radio and they would resume their session on the AS/400. Since we have
> installed the new network connections, the user pulls the trigger on the
> radio after a timeout and gets a "cannot connect" message. The radio
appears
> to have lost connection with the original job on the 400 and is attempting
> to start a new connection -- to which the AS/400 refuses. When I end the
> original job the user is given a sign-on screen and can resume their
normal
> tasks.
>
> The radios work fine until they are set down and allowed to "time-out".
Then
> they cannot reconnect to their original job on the AS/400. Ending the job
> allows the radios to reconnect just fine instantly.
>
> The system worked fine with this configuration on the frame-relay. There
are
> no abnormal entries in any job log that I can find. I have upgraded the
> firmware in the symbol radios, and increased the timeout values on the
> radios, but they have not had any noticeable affects on the system.
>
> Thanks in advance,
> Patrick
>
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