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I too enjoyed Joe's article. However, I suggest that what he attributes to
IBM is really a bigger problem with the modern software industry. Ever since
coders stopped being programmers and started being computer scientists,
engineers and architects, I've noticed this attitude and this change in
priorities. The same applies to ISVs selling "solutions" instead of
"products." What this all says is, "Our thing is so cumbersome and complex
we can't adequately describe it, but if it doesn't sound good to you, you're
just not smart enough to appreciate it."

It seems that with the slowdown in the economy, development organizations
can no longer take pride in their customer base and have invented other
metrics that don't require customers or customer satisfaction. Check the
documentation for any large modern application or tool and you will likely
find many, many, MANY pages yakking about their wonderful architecture and
use of the latest technology and patting themselves on the back for it. I
have been working with several such products recently, both open-source and
closed.

-Marty

------------------------------

date: Tue, 11 Mar 2003 16:27:24 -0600
from: "Leif Svalgaard" <leif@xxxxxxxx>
subject: Re: Is IBM on the right track with IBM Community Tools?

From: Joe Pluta <joepluta@xxxxxxxxxxxxxxxxx>
> The article is at:
> http://www.mcpressonline.com/mc?1@xxxxxxxxxxxxxxxx@.6ae5da96
> 

Joe, what a wonderful article. Thank you.
Leif

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