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I'll second that.  I have the same problems as John describes.  So, for me,
ICT is useless unless I'm using it from home.

Steve Landess
Austin, Texas
(512) 423-0935

----- Original Message -----
From: "Jones, John (US)" <John.Jones@xxxxxxxxxxxxxxxxxxxxxxx>
To: "Midrange Systems Technical Discussion" <midrange-l@xxxxxxxxxxxx>
Sent: Thursday, February 20, 2003 1:10 PM
Subject: RE: IBM Community Tools


> Anne -
>
> I downloaded the 25MB app and installed it.  No problem, although 25MB
> seems a tad large.  Run it and it wants to use IP port 1506 .. Which is
> not open in our firewall.  Strike 1.
>
> OK, I'll check the settings to see how to change it to use HTTP or
> something we do allow.  Other than a proxy server config section, I
> don't see an area to change it to use the HTTP port (or any other port
> that is commonly open).  We don't use a proxy server.  Strike 2.
>
> Hit the ICT page and go to support thinking maybe there's something in a
> FAQ to help.  You have to log in to the support page.  Annoying.  So I
> log in only to find that the entire support 'site' is nothing but a link
> to a news group.  Strike 3, especially annoying since you have to log in
> just to get a button to push to go to a newsgroup.
>
> We don't allow newsgroup through our firewall either.  So I can't even
> post my connection problem to the newsgroup.  Strike 4.
>
> Four strikes and you're out.
>
> Oh, actually there's a strike 5: A 26MB RAM footprint?  That's more than
> MS Outlook!
>
> Anne, please ask the developers to address the above issues.  As
> pessimistic as I sound above, I do want to use the tool.  But it has to
> be able to talk through our firewall, which (as is the case in most
> companies) only allows the minimum in terms of open IP ports.  And if
> support has to be via newsgroup, please provide at least a basic web
> front-end for those whose companies do not allow newsgroup access.
>
> - John
>
> -----Original Message-----
> From: Anne Lucas [mailto:alucas@xxxxxxxxxx]
> Sent: Thursday, February 20, 2003 12:24 PM
> To: undisclosed-recipients
> Subject: IBM Community Tools
>
> Just reminding you to use your iSeries Nation's ID and password and
> start using this really cool tool called "IBM Community Tools"
>
> IBM Community Tools is a dynamic messaging client that combines the
> highly-scalable one-to-many broadcast messaging technology in IBM MQ
> Event Broker with the leading enterprise instant messaging capabilities
> of IBM Lotus Sametime, with Web services running on WebSphere
> Application Server and DB2.  IBM is extending these new internet
> technologies directly to iSeries Nation citizens and will provide an
> opportunity for iSeries Nation citizens to experience first hand the
> power of virtual teaming and collaboration technologies.  IBM Community
> Tools promotes knowledge sharing environment, and brings various virtual
> communities together in order to harvest its most valuable resources in
> the form of informal electronic broadcasts and messages.
>
> You can access this tool via the iSeries Nation's home page; right nav
> bar: "Attention Citizens: are you plugged in?"
>        http://www.ibm.com/eserver/nation1
>
> It's fun!
>
>
> ************
> Have a great day! and .... Enthusiasm is like a ripple in the water...
> It spreads!
>
> Anne C. Lucas, Project Exec, iSeries Customer Relationships,  IBM
> Systems
> Group,  iSeries Marketing    alucas@xxxxxxxxxx
> iSeries Nation web site:  http://www.ibm.com/eserver/nation1  Chatting
> with
> Citizens: http://www.ibm.com/eserver/nation/chate1
>
> 205/823-4831  T/L 537-9968,   800/223-3907 Pager eFax 1-501-325-2182
> Admin Assist:   Margaret Walker  (914) 642-4107, tie line 224-4107 Fax:
> (914) 642-6976, tie line 224-6976
>
>
>
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