Re: Printer Error - CPD337F -- MIDRANGE-L

Change the Jet Direct timeout value (i use the maximum value)
there is an ibm knowledgebase doc on this.
jim

----- Original Message -----
From: "Tom Jedrzejewicz @ San Pedro" <TJedrzejewicz@contessa.com>
To: <midrange-l@midrange.com>
Sent: Friday, January 31, 2003 12:31 PM
Subject: Printer Error - CPD337F


> >From time to time we see the following problem on some network printers
> that we have defined on the AS400 as devices.  They are connected with
> several different models of HP JetDirect printer servers.  The network
> printing continues without a hitch.  The only solution has been to power
> cycle the JetDirect and stop/start the writer.
>
> Any thoughts/suggestions would be helpful!  I have copied the message
> and the device description below.
>
>
>
>                          Additional Message Information
>
>
>
>  Message ID . . . . . . :   CPD337F       Severity . . . . . . . :   40
>
>  Message type . . . . . :   Information
>
>  Date sent  . . . . . . :   01/31/03      Time sent  . . . . . . :
> 09:16:43
>
>
>  Message . . . . :   Remote device rejected an attempt by the writer to
> open a
>    connection.
>
>  Cause . . . . . :   This error may have occurred for the following
> reasons.
>      1) An incorrect port number or internet address was specified
>
>         in the printer device description.
>
>      2) The remote device, if it is a printer, may be busy printing
>
>         from another host
>
>      3) The remote device, if it is a printer, may not be ready to
>
>         print and may require operator intervention.
>
>  Recovery  . . . :   Do one of the following:
>
>      1) Verify that the correct port number and internet address was
>
>         specified in the printer device description. If a remote
> location
>
> More...
>  Press Enter to continue.
>
>
>                            Display Device Description
> CFP
>                                                              01/31/03
> 09:20:57
>  Device description . . . . . . . . :   ACCT2_Q
>
>  Option . . . . . . . . . . . . . . :   *BASIC
>
>  Category of device . . . . . . . . :   *PRT
>
>
>
>  Device class . . . . . . . . . . . :   *LAN
>
>  Device type  . . . . . . . . . . . :   3812
>
>  Device model . . . . . . . . . . . :   1
>
>  LAN attachment . . . . . . . . . . :   *IP
>
>  Port number  . . . . . . . . . . . :   9100
>
>  Physical attachment  . . . . . . . :   *DIRECT
>
>  Online at IPL  . . . . . . . . . . :   *YES
>
>  Font:
>
>    Identifier . . . . . . . . . . . :   010
>
>    Point size . . . . . . . . . . . :   *NONE
>
>  Form feed  . . . . . . . . . . . . :   *AUTOCUT
>
>  Separator drawer . . . . . . . . . :   *FILE
>
>
>  Separator program  . . . . . . . . :   *NONE
>
>  Printer error message  . . . . . . :   *INQ
>
>  Message queue  . . . . . . . . . . :   *CTLD
>
>  Current message queue  . . . . . . :   QSYSOPR
>
>    Library  . . . . . . . . . . . . :     QSYS
>
>  Activation timer . . . . . . . . . :   170
>
>  Inactivity timer . . . . . . . . . :   *NOMAX
>
>  Line speed . . . . . . . . . . . . :   19200
>
>  Word length  . . . . . . . . . . . :   8
>
>  Type of parity . . . . . . . . . . :   *NONE
>
>  Stop bits  . . . . . . . . . . . . :   1
>
>  Host print transform . . . . . . . :   *YES
>
>
>  Manufacturer type and model  . . . :   *HP4
>
>  Paper source 1 . . . . . . . . . . :   *LETTER
>
>  Paper source 2 . . . . . . . . . . :   *LETTER
>
>  Envelope source  . . . . . . . . . :   *MFRTYPMDL
>
>  ASCII code page 899 support  . . . :   *NO
>
>  Image configuration  . . . . . . . :   *NONE
>
>  Character identifier . . . . . . . :   *SYSVAL
>
>  Remote location:
>
>    Name or address  . . . . . . . . :   192.168.1.74
>
>
>  Workstation customizing object . . :   HP4
>
>    Library  . . . . . . . . . . . . :     QGPL
>
>  User-defined object  . . . . . . . :   *NONE
>
>    Object type  . . . . . . . . . . :     *NONE
>
>  Data transform program . . . . . . :   *NONE
>
>  System driver program  . . . . . . :   *HPPJLDRV
>
>  Allocated to:
>
>  Job name . . . . . . . . . . . . . :   ACCT2_Q
>
>    User . . . . . . . . . . . . . . :     QSPLJOB
>
>    Number . . . . . . . . . . . . . :     779825
>
>  Published  . . . . . . . . . . . . :   *NO
>
>
>  Publishing information:
>
>    Support duplex . . . . . . . . . :   *UNKNOWN
>
>    Support color  . . . . . . . . . :   *UNKNOWN
>
>    Pages per minute black . . . . . :   *UNKNOWN
>
>    Pages per minute color . . . . . :   *UNKNOWN
>
>    Location . . . . . . . . . . . . :   Accounting A/R
>
>  Text . . . . . . . . . . . . . . . :   Acctg 2 Network Printer
>
>
>
>  Bottom
>
>
>
>
>
> THIS MESSAGE IS INTENDED ONLY FOR THE USE OF THE INDIVIDUAL OR ENTITY TO
WHICH IT IS ADDRESSED AND MAY CONTAIN INFORMATION THAT IS PRIVILEGED,
CONFIDENTIAL AND EXEMPT FROM DISCLOSURE UNDER APPLICABLE LAW.  If the reader
of this message is not the intended recipient, or the employee or agent
responsible for delivering the message to the intended recipient, you are
hereby notified that any dissemination, distribution, copying, downloading,
storing or forwarding of this communication is prohibited.  If you have
received this communication in error, please notify us immediately via email
and delete the message from your computer files and/or data base.  Thank
you.
> _______________________________________________
> This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing
list
> To post a message email: MIDRANGE-L@midrange.com
> To subscribe, unsubscribe, or change list options,
> visit: http://lists.midrange.com/mailman/listinfo/midrange-l
> or email: MIDRANGE-L-request@midrange.com
> Before posting, please take a moment to review the archives
> at http://archive.midrange.com/midrange-l.
>
>