RE: remote outq problem

["Howald, Glenn" <HowaldG@xxxxxxxx>]

We were working recently with a possibly similar problem. We use Intel
Netport and Lexmark Marknet print servers to give our laser printers network
connectivity. We are using *LAN attached print devices on the 400 instead of
remote output queues though.

We had a number of spool files stuck in SND status, and when we held the
spool file and released they went through fine. A technician here changed
the print server to use bi-directional communication over the parallel port,
and the problem apparently went away.

> From: "Lou Schmaus" <lschmaus@link400.com>
> Subject: remote outq problem
>
> For some reason, their remote outq's just "go to sleep" for hours at a
time.
> The spool files have a status of 'SND', but nothing prints. We can ping
the
> print servers, we can log on to the ones that have built-in web servers
and
> print test pages. We just can't print anything from the /400. Sometimes
> resetting everything works, sometimes not. Sometimes even deleting and
> recreating the outq doesn't work. And then, when you least expect it,
stuff
> starts printing again.


Glenn Howald
Sr. Programmer/Analyst
Information Systems
Jefferson Regional Medical Center
870-541-7730



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