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Thanks to the fellow who referred me to adsm.org.  Haven't received any 
help yet but I am still trying...

A little obscure IBM documentation also referred me to the following, but 
I can't get that list server to work:
- To participate in user discussions of Tivoli Storage Manager you can
  subscribe to the ADSM-L list server. This user forum is maintained by
  Marist College and subscribed to by more than 1,500 users (at the
  time of this writing). While not officially supported by IBM, Tivoli
  Storage Manager developers and other IBM support staff also participate
  on an informal, best-effort basis. Because this is not an official IBM
  support channel, you should contact IBM Technical Support if you require
  a response specifically from IBM.  Otherwise there is no guarantee that
  IBM will respond to your question on the list server.

    You can subscribe by sending a note to the following e-mail address:

       listserv@vm.marist.edu

    The body of the message must contain the following:
 
       SUBSCRIBE ADSM-L yourfirstname yourlastname

    The list server will send you a response asking you to confirm the
    subscription request. Once you confirm your subscription request, the
    list server will send you further instructions. You will then be able
    to post messages to the list server by sending e-mail to:
       ADSM-L@vm.marist.edu




Rob Berendt
-- 
"They that can give up essential liberty to obtain a little temporary 
safety deserve neither liberty nor safety." 
Benjamin Franklin 

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