response to messages tracking -- MIDRANGE-L

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Subject: response to messages tracking
From: "Driss Hajjaji" <driss.hajjaji@xxxxxxxxxxxxx>
Date: Wed, 22 Jan 2003 15:02:05 -0500
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Hi All,

I'm trying to track message wait and the time the operators make to respond
to those message.
A right I'm using CL script to put the inquiry messages in physical file and
I work with that file to track to track the information I need.

Any ideas on how to get information in better manner will be appreciated.

Thanks.

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Re: response to messages tracking , rob

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