Re: should have used an iseries/400

["Booth Martin" <Booth@xxxxxxxxxxxx>]

Who said anything about indemnifying them?  It strikes me as a profit
opportunity.  This may be the right group of customers to send to the
competitors, though? 
 
 
 
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Booth Martin   http://www.MartinVT.com
Booth@MartinVT.com
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-------Original Message-------
 
From: Midrange Systems Technical Discussion
Date: Wednesday, January 15, 2003 08:22:27 AM
To: Midrange Systems Technical Discussion
Subject: Re: should have used an iseries/400
 
"Train wreck" ... what IT staff or vendor would entertain the thought of 
such an event! <grin>

They probably justified the new solution on the basis that it would yield 
huge savings over the "antiquated legacy system" <bigger grin>

IBM can't afford to indemnify customers from their own incompetence. In 
the old days, there was a pricing "umbrella" over the hardware that 
supported free SE services. THOSE DAYS ARE LONG GONE!

' just my $0.02 ...

John

John Myers
Strategic Business Systems, Inc.
17 S. Franklin Turnpike, Ramsey, NJ 07446 USA
E-mail: mailto:jmyers@sbsusa.com Phone: +1 (201) EASY 400 x131
Web: http://www.sbsusa.com Fax: +1 (201) 327-6984


At 09:21 PM 1/14/2003, you wrote:

>A very interesting read. Thanks for pointing it out.

>

>The sad point in the story, to me, was the decision not to go back to what

>did work. Why is it that going back to the last place where it worked is

>not considered as an option?

>

>They mention that the S390 had worked for 30 years. Yet it was not plugged

>in again nor beefed up as a band-aid. I just do not understand that course

>of action but I have seen it repeated too many times. I'd think IBM would

>have "Prodigal Son" marketing program for just such wheels-off train wrecks.