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"Train wreck" ... what IT staff or vendor would entertain the thought of such an event! <grin>

They probably justified the new solution on the basis that it would yield huge savings over the "antiquated legacy system" <bigger grin>

IBM can't afford to indemnify customers from their own incompetence. In the old days, there was a pricing "umbrella" over the hardware that supported free SE services. THOSE DAYS ARE LONG GONE!

' just my $0.02 ...

John

John Myers
Strategic Business Systems, Inc.
17 S. Franklin Turnpike, Ramsey, NJ 07446 USA
E-mail: mailto:jmyers@sbsusa.com Phone: +1 (201) EASY 400 x131
Web: http://www.sbsusa.com Fax: +1 (201) 327-6984


At 09:21 PM 1/14/2003, you wrote:

A very interesting read.  Thanks for pointing it out.

The sad point in the story, to me, was the decision not to go back to what
did work.  Why is it that going back to the last place where it worked is
not considered as an option?

They mention that the S390 had worked for 30 years.  Yet it was not plugged
in again nor beefed up as a band-aid.  I just do not understand that course
of action but I have seen it repeated too many times.  I'd think IBM would
have "Prodigal Son" marketing program for just such wheels-off train wrecks.






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