RE: Tier pricing (was chgsysval QMODEL)

["Chris Devous" <cdevous@xxxxxxxxxxx>]

Jim,

Good suggestion. We will demand an itemized, detail quote.

The admin fee is applicable if you are not a support contract customer (we 
aren't,
and weren't the last time we did this, when there was no charge).  Well, I 
should
qualify and say that that's how our license agreement reads, I am assuming that
other people's are similar or the same.

The administrative fee is noted as "nominal".  I wonder how many nominals you 
get
for $10,000....

I agree that it is unethical, and I think you are dead on right about the brick 
wall.

--Chris

On 30 Dec 2002 at 12:47, Jim Damato wrote:

> Is the administrative fee documented in the contracts?  If so, is the
> $10K specifically mentioned?
>
> Such a charge to generate a new license key for a user-based license
> is unethical, but it sounds like you're gonna be beating your heads
> against a brick wall.  You might start by demanding an itemized,
> detail quote for the fee.
>
> -Jim
>