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The changes in their software were needed changes that added many db
transactions (needed unfortunately) to some of the specific programs being
run.  We have the option of reversing that change (was built in when we
received the update), but would rather keep the needed functionality and get
our hardware up to speed.

Thanks again for ALL your input:).

Anthony

----- Original Message -----
From: "Dan" <dbcemid@yahoo.com>
To: <midrange-l@midrange.com>
Sent: Thursday, December 05, 2002 8:53 AM
Subject: Re: Typical PC Guy question - and request for RFB contacts


> --- Booth Martin <Booth@MartinVT.com> wrote:
> >  Do I understand this correctly?
> >
> > 1.It worked ok.
> > 2.The third party vendor made an upgrade.
> > 3.It doesn't work ok.
> >
> > What does the third party vendor say?  What's caused the performance
> > to degrade?
>
> This was the first thing I thought of too.  I think I'd go back to the
> vendor and see what it is they did.  At least make them aware of your
> performance issues, before and after.  Maybe there's a bug in the
> upgrade.  Or sloppy code that is killing your performance.
>
> I think that would be well worth checking out before you start shelling
> out bucks for a hardware upgrade.
>
> HTH, Dan
>
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